Privacy Policy

This Privacy Policy explains how we, iGrout.co.nz, comply with the New Zealand Privacy Act 2020 when collecting, using, and protecting your personal information. By using our website and services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information from you, including:

• Name
• Contact Information (e.g., email, phone number)
• Location

2. Purpose of Collection

We collect your personal information to:

1. Perform activities directly related to our business.
2. Collaborate with our partners to improve our services and quality.

3. How We Use Your Information

We use the personal information we collect to:

• Provide and improve our services.
• Communicate with you about our services or relevant updates.
• Conduct analytics and improve website functionality.

We do not sell or share your personal information with third parties except as required for the purposes outlined above or as permitted under the New Zealand Privacy Act 2020.

4. Retention and Destruction of Personal Information

We retain your personal information for one year, after which we securely destroy it using industry-standard methods to ensure its complete removal.

5. Your Rights

Under the New Zealand Privacy Act 2020, you have the following rights:

• Access: You can request a copy of any personal information we hold about you.
• Correction: You can ask for corrections if you believe the information we hold is inaccurate.

To exercise these rights, please contact us at:

• Email: nick@igrout.co.nz
• Phone: 021-208-8183

We will respond to your request promptly and in accordance with the requirements of the Privacy Act.

6. Security of Your Information

We take reasonable steps to protect your personal information from loss, unauthorized access, use, or disclosure. This includes secure storage, restricted access, and robust data encryption protocols.

7. Cookies and Analytics

Our website may use cookies and similar technologies to enhance your user experience and analyze website performance. You can disable cookies in your browser settings, but this may affect the functionality of our website.

8. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on our website with the effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Email: nick@igrout.co.nz
• Phone: 021-208-8183

Thank you for trusting us with your personal information. Your privacy is important to us.